1. Information Collection, Consolidation & Analysis

• Collect data and information from designated sources such as department reports, internal systems, and relevant documents.
• Consolidate information from multiple sources into unified data tables or content based on templates/guidelines.
• Check the completeness and accuracy of data before consolidation and reporting.
• Perform basic calculations and analysis such as completion rates, progress, or simple trends.
• Summarize key highlights, issues, or information that require attention as requested by the Leader/Manager.
• Conduct research and consolidate information on business/organizational topics as requested.

2. Plan & Progress Tracking

• Support the tracking and updating of progress for plans, initiatives, OKRs, and assigned work items.
• Track tasks, timelines, milestones, and action items according to agreed plans.
• Consolidate progress information from relevant sources and update tracking files or reports.
• Identify items showing signs of delay or emerging issues and report them to the Leader/Manager.
• Monitor the status of identified issues/blockers.
• Support follow-up on assigned tasks.

3. Reporting & Leader/Manager Support

• Prepare reports, presentations, and materials for meetings/review sessions based on templates or guidelines.
• Update periodic reports/dashboards with complete and accurate data.
• Prepare data, information, and materials to support planning, review, and follow-up activities.
• Support the Leader/Manager in consolidating information from departments to track plans and goals.
• Summarize meeting notes, action items, and follow-up items after discussions.
• Proactively clarify incomplete or unclear information before carrying out tasks.

4. Coordination with Relevant Departments

• Coordinate with departments/stakeholders to collect and update information required for work.
• Send and receive information to/from the right person, through the right channel, and within the required timeframe.
• Follow up on missing information or responses as instructed.
• Record issues/blockers during coordination and escalate the information to the appropriate person in charge.
• Support the updating and consolidation of information among relevant parties as assigned.

5. Information & Document Management

• Record, store, and update work-related information and documents according to the department’s regulations.
• Search for and use relevant internal documents when performing tasks.
• Support the updating of documents or processes for assigned work items.
• Apply appropriate AI tools to support research, information summarization, consolidation, and document preparation; verify and cross-check information before use.