Quality Assurance Leader

# From Talent to Excellence with us

当社は Quality Assurance Leader – who will be responsible for ensuring the quality and reliability of products or services produced by the company. They play a crucial role in designing and implementing quality assurance processes, conducting audits, and collaborating with relevant internal departments and the Japanese parent company’s quality department to continuously improve quality standards. The QA Specialist is focused on preventing defects and ensuring that processes are followed to meet established quality criteria.

🎖 業務内容

  • Quality Assurance Strategy & Process Development
    • Design, implement, and maintain quality assurance processes across the development lifecycle.
    • Define quality metrics and benchmarks to evaluate and improve product or service quality.
    • Ensure that QA processes align with industry standards and internal objectives.
  • Auditing & Compliance
    • Conduct regular internal audits, process reviews, and quality inspections.
    • Identify deviations from established processes and ensure timely corrective actions.
  • Documentation & Reporting
    • Maintain comprehensive records of QA activities, including audit results, non-conformities, and resolutions.
    • Generate reports on quality performance metrics, trends, and improvement progress.
  • Process Improvement & Innovation
    • Collaborate with cross-functional teams (Dev, APM, Ops) to identify inefficiencies and improvement opportunities.
    • Propose and drive changes that enhance quality, reduce defects, and improve operational efficiency.
    • Promote adoption of best practices and continuous improvement initiatives.
  • Training & Knowledge Sharing
    • Conduct training sessions and create educational materials on QA standards and procedures.
    • Support team members in understanding and applying quality principles in their work.
  • Root Cause Analysis & Corrective Action
    • Investigate quality issues through structured root cause analysis techniques.
    • Collaborate with relevant teams to implement corrective and preventive actions (CAPA).
  • Customer Satisfaction & Feedback Loop
    • Analyze customer feedback, complaints, and return data to identify trends and pain points.
    • Translate feedback into actionable quality improvements.
  • Regulatory & Industry Standards Compliance
    • Stay current with relevant quality regulations, standards (e.g., ISO, CMMI), and best practices.
    • Ensure ongoing compliance with all required certifications and regulatory frameworks.
  • Risk Assessment & Mitigation
    • Proactively identify potential quality-related risks across the product or service lifecycle.
    • Develop risk mitigation strategies and contingency plans.
  • Quality Culture & Continuous Improvement
    • Champion a culture of quality excellence and continuous improvement across the organization.
    • Encourage team-wide ownership of quality and open sharing of ideas for improvement.

🎖 応募資格

  • Have more than 4 years of experience in software quality assurance roles.

  • In-depth knowledge of software development processes, testing methodologies, and quality assurance principles.

  • Familiarity with industry quality standards and frameworks, such as ISO 9001, CMMI, or Agile methodologies.

  • Having abilities and working knowledge of data analysis/statistical methods.

  • Outstanding communication skills.

  • Excellent organizational and leadership skills.

  • Experience with quality management tools and software testing tools is a plus.

  • Relevant certifications in quality assurance or quality management are advantageous.

Da Nang
Full-time
Middle Plus
Joinus@mynavitechtus.com
Vietnamese nationality

🍀提供するもの

💰 Competitive salary that aligned with your skills and contributions with salary review twice a year.

🩺 プレミアム健康保険パッケージ で追加の保護を提供。

💻 生産性向上のためのMacBook/Laptopと最新技術 を装備。

🎓 国際認証試験のスポンサーシップ、専門性の向上を支援。

🚀 オープンで柔軟、支援的な ワークカルチャー。

🎉 オープントーク、プロジェクト旅行、スポーツデー、年末パーティ、PlayStation などのエキサイティングなアクティビティ。

⏰ Flexible Working Hours from Monday to Friday (8:00 AM – 11:30 AM | 1:00 PM – 5:30 PM).

お問い合わせ

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皆様のご質問にお答えし、どの求人があなたのキャリアに最も適しているかをお手伝いできることを嬉しく思います。

メールでお問い合わせください：joinus@mynavitechtus.com
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